Privacy Policy

At BatesAI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect information that you voluntarily provide to us when you:

• Create an account or register for our services
• Make a purchase or subscribe to our services
• Contact us through our website or customer support
• Participate in surveys, promotions, or other site features

The types of personal information we may collect include:

• Contact information (name, email address, phone number)
• Billing and payment information (processed securely through our payment processors)
• Account credentials
• Communication preferences

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders and subscriptions
• Provide, maintain, and improve our services
• Communicate with you about your account and our services
• Respond to your inquiries and provide customer support
• Send you important service-related notices
• Prevent fraud and enhance security
• Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:

• Secure Socket Layer (SSL) technology for data encryption
• Regular security assessments and updates
• Restricted access to personal information
• Secure payment processing through trusted third-party providers

4. Your Rights and Choices

You have certain rights regarding your personal information, including:

• The right to access, update, or delete your information
• The right to opt-out of marketing communications
• The right to restrict or object to certain processing activities
• The right to data portability

To exercise these rights, please contact us using the information provided below.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can set your browser to refuse all or some browser cookies, but this may limit your ability to use certain features of our website.

6. Third-Party Services

We may use third-party service providers to help us operate our business and provide services to you, such as:

• Payment processors
• Hosting providers
• Analytics services
• Customer support platforms

These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.